Privacy Policy

Effective Date: 18 February 2025

1. Introduction Welcome to Glenn Cowan (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, [glenncowan.co.uk] (the “Site”). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us or signing up for services.

  • Usage Data: Information about how you use our Site, including IP address, browser type, and browsing behavior.

  • Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze website traffic.

3. How We Use Your Information We use collected information to:

  • Provide, operate, and improve our Site and services.

  • Respond to inquiries and provide customer support.

  • Send promotional emails (if you opt-in).

  • Monitor website performance and security.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing Your Data Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you opt-in to receive communications.

  • Contractual Obligation: When processing your data is necessary to fulfill a contract with you.

  • Legal Obligation: When we are required to comply with legal obligations.

  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided that your rights are not overridden.

5. Sharing Your Information We do not sell, rent, or trade your personal data. We may share information:

  • With service providers assisting us in website functionality and marketing.

  • When required by law or to protect our legal rights.

  • If our business undergoes a merger, acquisition, or sale.

6. Cookies and Tracking Technologies We use cookies to personalize content, track visitor analytics, and enhance website performance. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

7. Data Security We implement security measures to protect your personal information. However, no online transmission is 100% secure. We take all reasonable steps to prevent unauthorised access and data breaches.

8. Your Rights Under UK GDPR You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Object to data processing.

  • Restrict processing of your personal data.

  • Request data portability.

  • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at glenn@glenncowan.co.uk.

9. Data Retention We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

10. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal data.

11. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our Site.

12. Contact Us If you have any questions about this Privacy Policy, please contact us at glenn@glenncowan.co.uk.